- Value for Money
Proud to be buying Aussie made products. The price was great for what we got. It was quite easy to put together and looks simple and stylish. I chose this base because of the colour options available, and the fabric we received in natural looked exactly as I expected and what was shown in the images online. Once we received confirmation our item had been dispatched, I was surprised how swiftly it made its way from Brisbane to Melbourne. Very happy with the Porto bed base.
Sadly, I cannot give 5 stars due to miscommunication in customer service. We paid for the item in full knowing that the item would not be available for 2 weeks. We waited 2 weeks with no contact, so we had to ring up and find out what was going on. There was a delay in delivery to their warehouse and we ended up waiting 7 weeks all up, from initial payment to receiving our product. Apparently an email was sent out about the delay, but we never received it, yet we received the email of the tax invoice the day we paid for it.
Rated 4 out of 5
Rated 5 out of 5